ph3Job Title: /h3pCustomer Service Representative (German-speaking)- Onsite- AM03 /ph3Job Description /h3pbExperience the power of a game-changing career /b /ppWant to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. /ppIf you’re looking to grow and be inspired, as a bCustomer Service Representative /b bin Barcelona, Malaga or Valencia (on-site) /b, you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. /ph3Career growth and personal development /h3pThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. /ph3What you will do in this role /h3pIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. /ppAs a bCustomer Service Representative /b on our team, you will: /pulliHandle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands /liliLog call details onto call management systems and provide response and resolution within SLA /liliMaintain service and product knowledge and expertise associated with applications specific to individual customers /liliEnsure contractual SLA is maintained /li /ulh3Your qualifications /h3pWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. /ppConcentrix is a great match if you:



/pulliAre proficient or bilingual in German and in English /liliHave good disposition to work in a customer service environment /liliHave customer care skills – ability to listen to and understand the customers’ need /liliCan take ownership of, and progress calls to resolution or to elevate call to resolution /li /ulpDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. /ph3What’s in it for you /h3pWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for us, our customers, and YOU. /ppIn this role, we offer benefits that help support your bunique lifestyle: /b /pulliFull-time 39 hours/week: Monday to Friday from 9:00 to 18:00 /liliSalary 19,623.94 euros gross/year + up to 2,400 euros gross/year in bonus /liliCentral location in Barcelona, Malaga or Valencia /liliFull paid training on the company and the project you’ll be working on /liliCareer development programs, specialized courses br/ /li /ulh3Experience the best version of you! /h3pAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. /ppConcentrix is an equal opportunity employer /ppWe’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /ppR /ph3Location: /h3pESP Barcelona - C/ de la Selva de Mar, 129 /ph3Language Requirements: /h3pEnglish, German (Required) /ph3Time Type: /h3pFull time /p /p #J-18808-Ljbffr

📌 Customer Service Representative (German-speaking)- Onsite- (Barcelona)
🏢 CNX
📍 Barcelona