ph3We're Hiring: Temporary position - Customer Service Coordinator /h3 pLocation: Barcelona, Spain /p pCompany: Peli Products /p h3Who We Are /h3 pAt Peli, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. /p pWith a general presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. /p pAt Peli, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. /p h3What You'll Do: /h3 ul liOwn the end-to-end customer order process, from order entry through delivery, invoicing, and follow-up. /li liAct as a primary point of contact for customers, providing clear, timely updates on order status, delivery schedules, and product availability. /li liCollaborate closely with Sales,



Operations, Supply Chain, Engineering, and Finance to ensure smooth and on-time order fulfillment. /li liCoordinate shipments, export documentation, freight bookings, and delivery confirmations. /li liParticipate in project, contract, and large-order review meetings. /li liManage RMAs, returns, spare parts, prototypes, and accessories requests. /li liMaintain accurate customer, pricing, and order data in SAP and CRM systems. /li liRegister and follow up on customer complaints, ensuring alignment with quality and service standards. /li liContribute to continuous improvement initiatives, KPIs monitoring, and system enhancements. /li liSupport the wider EMEA Customer Service team as needed. /li /ul h3What We’re Looking For: /h3 ul liBachelor’s degree in Business, Supply Chain, or a related field. /li li1-2 years of experience in Customer Service, Sales Support, or similar roles. /li liFluency in English (additional languages are a plus). /li liStrong customer-focus with excellent communication and organizational skills. /li liHigh attention to detail and ability to manage multiple priorities. /li liExperience working with SAP (SD module) and CRM tools (Salesforce preferred). /li liProficiency in Microsoft Office, especially Excel. /li liProactive, solution-oriented mindset and strong team player attitude. /li /ul /p #J-18808-Ljbffr

📌 Temporary position - Customer Service coordinator (Cataluña)
🏢 PELI Products
📍 Cataluña