German‑Speaking Tech Ecosystem Customer Support | Spain

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About the role

We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high‑quality support in German.

Responsibilities

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- Handle customer inquiries via phone, chat, and/or email in German

- Provide accurate, professional, and empathetic support

- Follow client guidelines and quality standards

- Escalate complex issues appropriately

- Maintain accurate records in CRM systems

Requirements

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- Fluent in German — native or C1/C2 level (mandatory)

- EU citizenship,



valid EU work permit, or refugee protection status

- Strong communication and interpersonal skills

- Availability for rotating shifts (Mon–Fri + occasional weekends)

- Previous customer service experience is an advantage

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What we offer

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- Competitive monthly salary + KPI/performance bonus

- Full relocation package provided (flight + accommodation support)

- Paid initial training

- Dynamic multicultural work environment

- Career development opportunities

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📌 German-Speaking Tech Ecosystem Customer Support — Spain (Madrid)
🏢 Savior Artigos Texteis
📍 Madrid