ppJoin Liebherr, a global leader in engineering and manufacturing, as we continue to strengthen our Enterprise Architecture Management (EAM) capabilities within our IT Shared Service Centre in Madrid. We are looking for a motivated bDomain Architect Sales Customer Services (m/f/d) /b to support the evolution and governance of business capabilities and IT demand across Liebherr’s Mixed Sales and Service Companies (MSCs). You will support business stakeholders by evaluating solution options, and ensuring alignment with enterprise architecture principles and target capabilities, and strategic business objectives. This is an exciting opportunity to shape the future business architecture of Liebherr’s integral Sales and Service organizations in a highly international environment. The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time on-site. /p h3Creating passion: your responsibilities /h3 ulliAct as the Domain architect for Sales Customer Services, supporting the evolution of IT-enabled business capabilities across Liebherr’s Mixed Sales and Service Companies (MSCs). /liliAnalyze business needs and initiatives providing architectural guidance and recommendations aligned with enterprise standards and target architecture, and business priorities. /liliCollaborate with business stakeholders to understand strategic objectives, pain points, and transformation priorities within the Sales and Customer Services domain. /liliSupport the evaluation of solution options and business requirements from an architectural and business capability perspective. /liliEnsure alignment between business demand, enterprise architecture principles, and existing application and process landscapes. /liliWork closely with Enterprise Architecture Management (EAM),



Solution Architects, and delivery teams to ensure consistency across initiatives and domains. /liliContribute to the definition and evolution of business capability maps, domain roadmaps, and enterprise architecture documentation, leveraging tools such as LeanIX. /liliFacilitate workshops and discussions with business and IT stakeholders to support prioritization and alignment of initiatives. /liliPromote standardization, simplification, and harmonization across Sales Customer Services processes and solutions. /li /ul h3Contributing your strengths: your qualifications /h3 ulliBachelor’s or Master’s degree in Business Administration, Information Technology, Engineering, or a related field. /lili5 years of experience in business architecture, enterprise architecture, business consulting, or related roles in complex international environments. /liliStrong understanding of business processes within Sales, Customer Services, CRM, Field Services, or related domains. /liliExperience translating business needs into architectural recommendations, target capabilities, and transformation roadmaps. /liliAbility to work across business and IT organizations, balancing strategic objectives, operational needs, and enterprise architecture standards. /liliExperience working in transformation programs or multinational environments with complex application landscapes. /liliFamiliarity with Enterprise Architecture Management (EAM)



practices and tools such as LeanIX, including business capability mapping, application portfolio management, and architecture governance. /liliExcellent communication, facilitation, and stakeholder management skills, including interaction with senior business and IT leaders. /liliFluent in English (written and spoken); additional languages (e.g., German or Spanish) are an advantage. /liliWillingness to travel internationally (up to 20%) as required by project work. /li /ul h3Our commitment to you: your benefits /h3 ulliCompetitive compensation and benefits package that recognizes your expertise /liliFlexible and hybrid working model /liliCreative freedom and responsibility to shape processes and solutions in our global transformation /liliContinuous learning and development with tailored training and certification opportunities /liliMeal vouchers /liliLife and accident insurance /liliOption to include a premium private health insurance package as part of the flexible remuneration /liliA safe, stable and international workplace within a trusted family business that invests in people /li /ul h3One Passion. Many Opportunities. /h3 h3The Company /h3 pLiebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. /p h3Location /h3 pLiebherr IT Shared Service Centre Ibérica, S.L.br/Parque Norte. Alamo building Serrano Galvache, 56br/28033 Madridbr/Spain (ES) /p h3Contact /h3 pMarija Kostadinovicbr/ /p pIf you have any questions, please contact Marija Kostadinovic. /p /p #J-18808-Ljbffr

📌 Domain Architect Sales and Services (Madrid)
🏢 Liebherr Group
📍 Madrid