p strongWe’re Hiring: Customer Service Agent - Italian Speaker /strong /ppbrPor favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.br/ppAt strongNetzon Group /strong, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. /ppbr/ppIf you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /ppbr/pp strongAbout the Role /strong /ppAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy feet. /ppbr/ppstrongYour Mission /strong /pulliCustomer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. /liliProduct Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. /liliOmnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). /liliProblem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. /liliBrand Ambassador:



Authentically represent the brand and its values in every interaction, fostering positive customer relationships. /li /ulpbr/pp strongWhat We’re Looking For /strong /pulliFluency in both Italian and English. /liliA passion for helping customers and a customer centric approach. /liliAbility to deal with sensitive calls with empathy and understanding. /liliStrong administrative skills with a keen eye for details. /liliA strong professional and proactive approach to problem solving. /li /ulpbr/pp strong What We Offer /strong /pulliStart Date: ASAP. /liliContract: Fixed-Term 3 months (1 Month of Probation and possibility of extension). /liliFull-Time: 39 hours per week. /liliWorking Hours: Monday to Friday from 9AM to 6PM (1 shorter day in the week) /liliSalary: €18,711 gross per year. /liliWorking Model: Hybrid - 6 days per month in the office. /liliTraining: Monday to Friday from 9AM to 6PM. /liliOffice Location: Barcelona (Eixample). /li /ulpbr/pp strong Why Join Netzon Group? /strong /ppNetzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping general brands deliver outstanding customer experiences worldwide. xsgfvud /ppbr/pp strongStart your career with us—apply now and become part of our growing team! /strong /p

📌 Dr.Scholl Customer Service Representative - Italian & English Speaker (Barcelona)
🏢 Netzon Group
📍 Barcelona