Experteer Overview In this role, you will lead the Financial Crime QA function across CDD, ODD and EDD to uphold robust controls and AML/CTF compliance. You will own the QA framework, drive AI-enabled transformation, and partner with cross-functional teams to improve decision quality and risk governance. You’ll manage a team of QA specialists and act as a first-line control owner to protect customers and the business. This is a chance to shape a scalable, intelligent control function at a fast-growth fintech. You will work in a collaborative, ambitious culture focused on delivering safer, easier spend management for 40,000+ customers.Compensaciones / Ventajas
- Own and evolve the end-to-end Financial Crime QA framework across CDD, ODD, and EDD to ensure robust controls and regulatory alignment
- Lead case review and control assurance activities with consistent, auditable decisioning standards
- Build, coach, and manage a high-performing QA specialists team
- Strengthen operational controls by identifying weaknesses and escalating risks
- Drive AI-enabled QA transformation with automated sampling, anomaly detection, and explainable outputs
- Turn QA insights into continuous improvements across operations,



training, and tooling
- Ensure consistent, defensible decisions aligned with regulatory expectations and audit readiness
- Own QA management information and governance reporting for risk-based decision-making
- Collaborate with Product, Engineering, Data, and Financial Crime Operations to embed QA-driven improvementsResponsabilidades
- Strong background in CDD, ODD, and EDD with regulatory understanding
- Experience leading QA, audit, or control functions in a regulated environment
- People leadership with focus on performance and continuous improvement
- Solid operational risk and control framework mindset
- Interest in applying AI and data to improve controls and efficiency
- Analytical ability to interpret QA data and derive actionable improvements
- Stakeholder management and cross-functional influencing skillsRequisitos principales
- Pleo card
- Lunch provided or lunch allowance
- Comprehensive private healthcare
- 25 days of holiday + public holidays
- Mental health and wellbeing support via MyndUp
- Paid parental leave

📌 Financial Crime Quality Assurance Manager (Madrid)
🏢 Pleo
📍 Madrid