Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.

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Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers integral revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

Mission of the Role

We are seeking a highly driven, hunter-oriented Enterprise Technology Sales Executive focused on expanding our Digital Solutions portfolio within the Banking, Financial Services and Insurance (BFSI) sector.

This role is focused on new business acquisition, targeting strategic enterprise accounts and driving growth through the sale of high-value technology solutions, including:

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- Customer Experience & Contact Center Solutions (Genesys, NICE or similar)

- Digital Workplace & Employee Experience Services

- Salesforce and Customer Engagement Solutions

- AI-powered Automation & Conversational Solutions

- Enterprise SaaS Implementations and Digital Transformation Services

This is not an account management role. We are looking for a true hunter, capable of opening new enterprise accounts, creating opportunities from scratch and managing complex consultative sales cycles.

The ideal candidate will come from a technology integrator,



IT consulting company or software vendor, with experience working alongside pre-sales and solution architecture teams to deliver enterprise technology solutions.

Responsibilities
1. New Business Development

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- Identify and win new enterprise customers.

- Build pipeline through proactive prospecting.

- Develop strategic relationships with C-level stakeholders.

- Understand customer challenges and position the most suitable technology solutions.

- Present the business value of Customer Experience, Digital Workplace, Salesforce, AI and SaaS solutions.

- Manage the full sales cycle from opportunity identification to contract signature.

- Work closely with pre-sales, solution architects and delivery teams to design tailored customer solutions.

- Maintain an active pipeline and accurate sales forecast.

- Stay up to date with market trends and competitor offerings.

Requirements

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- 8+ years of experience in Enterprise B2B Technology Sales.

- Strong hunter profile with proven success in new business acquisition.

- Experience selling one or more of the following solution portfolios:

Customer Experience / Contact Center (Genesys, NICE or similar)

Digital Workplace / Employee Experience

AI & Automation solutions

Enterprise SaaS solutions

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- Experience working for a technology integrator, IT consulting company or software vendor.

- Experience selling to large enterprise accounts and engaging with C-level stakeholders.

- Experience working alongside pre-sales, solution architects or technical consultants.

- Strong consultative selling and negotiation skills.

- Proven track record of consistently exceeding sales targets. xqbhyrx

If you are passionate about enterprise technology sales, thrive on opening new business opportunities and enjoy working with innovative digital solutions, we'd love to hear from you. Join us and help shape the future of digital transformation for some of the world's leading organizations.

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📌 Business Development Manager-Digital Solutions (Madrid)
🏢 Konecta
📍 Madrid