pb Job Summary /b /pbrDescubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.brp The Service Provider Operations Coordinator will be responsible for overseeing and optimizing the performance of third-party service providers across JD logistics and supply chain operations in Spain. This role focuses on ensuring efficient, cost-effective, and high-quality service delivery. /ppb Job Responsibilities /b /pp Develop and implement strategies for service provider selection, onboarding, and ongoing performance management. /pp Negotiate and manage contracts, service level agreements (SLAs), and key performance indicators (KPIs) with service providers. /pp Monitor and analyze service provider performance against established KPIs and SLAs, identifying areas for improvement and implementing corrective actions. /pp Conduct regular performance reviews and business meetings with service providers to foster strong relationships and drive continuous improvement. /pp Identify and resolve operational issues and disputes with service providers in a timely and effective manner. /pp Collaborate cross-functionally with internal teams (e.g., logistics, procurement, finance)



to ensure seamless integration of service provider operations. /pp Drive cost optimization initiatives related to service provider engagement without compromising service quality. /pp Stay abreast of industry best practices and technological advancements in service provider management. /pp Prepare and present reports on service provider performance and operational metrics to senior management. /pp Ensure compliance with all relevant regulations and company policies regarding service provider operations. /ppb Job Qualifications /b /pp Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred. /pp Minimum of 2 years of experience in service provider management, logistics operations, or supply chain management, preferably within an e-commerce or retail environment. /pp Proven track record of successfully managing and optimizing third-party service provider relationships. Strong understanding of logistics, warehousing, transportation, and last-mile delivery operations. xsgfvud /pbrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Service Provider Operations (Alcobendas)
🏢 Jd. Com
📍 Alcobendas