A financial technology company in Madrid is seeking a proactive customer support lead to manage client inquiries and enhance the user experience. You will be responsible for optimizing problem resolution processes, collaborating closely with internal teams, and developing a comprehensive knowledge base for customers. Strong organizational and teamwork skills are essential, along with fluent Spanish and English proficiency. This role offers a competitive salary and a hybrid working environment.
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📌 Fintech Customer Experience Specialist (Madrid)
🏢 Talent
📍 Madrid