Operations & Supply Chain Specialist (Barcelona)

Operations & Supply Chain Specialist (Barcelona)

05 ago
|
ALOHAS
|
Barcelona

05 ago

ALOHAS

Barcelona

ppAt ALOHAS, we're reinventing how fashion is made. Our on-demand model means we produce based on real demand, not guesswork — cutting overproduction and waste while delivering pieces people genuinely want. Sustainability isn't a campaign for us; it's the operating constraint we design everything around. /p /br /brpWe're a team that moves fast, takes ownership, and cares about getting the details right — and we love what we do, and it shows! You'll join an Operations team that runs on a deeply automated backbone: order routing, document generation, customer notifications, tracking, and compliance checks are handled by systems, so our people can spend their time where it actually matters — on the exceptions, the cost, and the continuous improvement. /p /br /brh3THE ROLE /h3 /br /brpAs an Operations Supply Chain Specialist, you own a permanent slice of our outbound volume end to end — and you're cross-trained to flex across the rest when peaks, absences or transitions hit. You run your own book of orders through the full cycle (delivery note, invoicing, picking, fulfilment, shipping, delivery), and you're the human judgment on top of an automated engine: you catch what the system flags, fix what it can't, and make the system better so it doesn't flag the same thing twice. /p /br /brpOne of our specialization tracks — and a strong reason to apply if it's your background — is international export/import logistics: forwarders, carriers, customs, and freight-cost control across our integral markets. But this is fundamentally a generalist operator role. We're growing the team, and we want versatile people who can own any channel and step into any track. /p /br /brpThis is for someone who loves logistics precision, takes pride in protecting both deadlines and margins, and is energised — not threatened — by working alongside automation. You run it, you own it, you improve it. /p /br /brh3YOUR CHALLENGE /h3 /br /brul /brliRun your book, end to end /li /brliOwn a defined, permanent volume of outbound orders — a channel or region slice — and carry it through the full sale-order cycle: delivery notes, invoicing, picking, fulfilment, shipping and final delivery. /li /brliUphold service targets on your portfolio: OTIF 95%, chargebacks 95%, and protect compliance across every channel you touch.



/li /brliKeep goods moving across borders (export/import track) /brul /brliSelect and manage forwarders and carriers per shipment, negotiating rates and service terms in advance. /li /brliOwn international customs procedures, export/import documentation, and compliance with global shipping regulations across our markets. /li /br /ul /br /li /brliControl cost and protect the margin /brul /brliOwn outbound transport cost management within target (±5%), validate every freight and carrier invoice for accuracy, and raise chargebacks or disputes when the numbers don't reconcile. /li /brliTrack and report transport cost, OTIF, SLAs and logistics KPIs; build the ad-hoc analysis the team needs to make decisions. /li /br /ul /br /li /brliHold the line on 3PL carrier performance /brul /brliMonitor warehouse and 3PL service levels (SLAs, efficiency, accuracy), follow up on gaps, and act as the link between forwarders, carriers, couriers, the 3PL, accounting and the wider Operations team. /li /br /ul /br /li /brliHandle the exceptions, improve the system /brul /brliWork the human-in-the-loop queue: clear the orders and shipments the automation escalates, flag daily anything at risk of missing a target date, and recommend corrective action. /li /brliDon't just clear exceptions — close the loop. Spot the recurring failure modes and help us automate them away. /li /br /ul /br /li /brliFlex across channels /brul /brliCross-train across EMEA/APAC Key Accounts Boutiques, Americas Retail, and Returns Last Mile to absorb additional volume during peaks, absences or transitions — keeping service continuity without disruption. /li /br /ul /br /li /br /ul /br /brh3YOU WILL ROCK AT THIS ROLE IF YOU HAVE... /h3 /br /brul /brliExperience Background /brul /brliBachelor's degree in Supply Chain, International Trade, Commerce or a related field — or equivalent operational experience that proves it. /li /brliProven experience running operational fulfilment, distribution, or freight/forwarder management,



ideally in DTC, retail or fashion. /li /brliFor the export/import track: hands-on experience with international logistics — global shipping regulations, customs procedures and documentation. /li /brliStrong cost and invoice control: the rigour to validate freight billing and keep a transport budget on target. /li /brliSolid data and reporting skills; comfortable building reports and working with operational KPIs (OTIF, SLAs, chargebacks). /li /br /ul /br /li /brliMindset Skills /brul /brliVersatile and a fast learner — able to own a permanent book and pick up additional tracks (B2B, Americas, Boutiques, Returns) when the team needs it. /li /brliAI-native and automation-positive: you'd rather improve a workflow than repeat it, and you're comfortable working alongside automated systems and AI copilots. /li /brliResults-driven, deadline-proof, and energised by continuous improvement — you run it, you own it, you improve it. /li /brliExcellent communication; able to coordinate multiple stakeholders and brief clearly, including to leadership. /li /brliProfessional English (mandatory); Spanish is a plus. /li /br /ul /br /li /brliTech Stack /brul /brliOdoo (ERP) /li /brliBigQuery /li /brliAfterShip /li /brlicarrier customs integrations (UPS WorldEase, FedEx, DHL and more) /li /brliGoogle Workspace (Sheets, Docs) /li /brliand a growing layer of internal automation + AI copilots you'll work alongside every day. /li /br /ul /br /li /br /ul /br /brh3Benefits /h3 /br /brul /brliA Culture of Freedom, Responsibility Trust: We believe in autonomy, accountability, and mutual respect. /li /brliFlexible Working Hours: Adapt your schedule to your lifestyle. We trust you to get the job done. /li /brliHybrid Work Model: Work from home some days and the office on others. /li /brliSummer Hours (July August): Enjoy an intensive workday schedule so you can make the most of your summer. /li /brliExclusive Discounts /li /brliCreative Office Life: Located in Barcelona. Stocked with coffee and fresh fruit /li /brliHome Office Setup /li /brliConstructive feedback, ongoing learning, and support for your professional journey /li /br /ul /br /brh3About ALOHAS /h3 /br /brpWant to know more? Video Presentation /p /br /brpOur website: alohas.com IG: @alohas /p /p #J-18808-Ljbffr

📌 Operations & Supply Chain Specialist (Barcelona)
🏢 ALOHAS
📍 Barcelona

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