A leading financial institution is seeking a Contact Center Frontline Specialist to oversee daily operations in a dynamic team environment. This pivotal role involves supervising front-line agents, enhancing customer interactions, and analyzing performance data. Candidates should possess supervisory experience, strong leadership skills, and proficiency in Excel and SQL. The position offers a versátil work model and comprehensive benefits, including health insurance and professional development opportunities.#J-18808-Ljbffr
📌 Remote Contact Center Lead & Analytics Specialist (Madrid)
🏢 Talent
📍 Madrid