Overview

Fraud Investigation Specialist (German Speaker) in Barcelona. Join our Fraud Prevention team to protect a leading global marketplace from fraudulent activity in a supportive, international environment.

Responsibilities

- Investigating and verifying suspicious or high-risk activity using advanced internal tools and clear processes.
- Reviewing customer-submitted documents and validating authenticity with accuracy and discretion.
- Managing and resolving fraud cases within strict timelines, ensuring timely and fair outcomes.
- Tracking pending documentation and following up with customers as needed.
- Maintaining precise records and adhering to internal SLAs and compliance standards.
- Communicating professionally with customers and internal teams, even in sensitive or escalated situations.
- Identifying patterns, sharing insights, and helping improve fraud prevention workflows.

What You Bring

- analytical, proactive, and confident in making data-driven decisions.
- Speak German at C1 level and English fluently.
- Have 6+ months of experience in fraud prevention, risk analysis, or back-office support in a digital marketplace environment.




- Consistently meet KPIs and bring a high level of accuracy to your work.
- Have excellent communication skills, empathy, and adaptability especially under pressure.
- Are comfortable with OS-level systems (iOS, Android, Windows) and operational tools like CRMs or tracking platforms.
- Work autonomously, think critically, and always aim for root-cause solutions.
- Are dependable, punctual, and maintain strong professional ethics.
- Ready to grow and contribute within a general, impact-focused team.

Benefits

- Permanent, full-time position (39h/week) — Monday to Friday 9:00–18:00
- Competitive salary: 20,000–23,000 gross/year + bonus
- Beautiful Barcelona office in a vibrant, international environment
- Fully paid training to set you up for success
- Career development plan and access to specialized courses

Ready to make a real impact? Join us in building a safer digital world one investigation at a time. Apply now and become part of our Fraud Prevention team in Barcelona!

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📌 Fraud Investigation Specialist (German Speaker) (P) - Barcelona, Cataluña, Spain
🏢 Talent
📍 Barcelona