Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‑winning work for blue‑chip client partners including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, General Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the Job





We are looking for a Strategy Operations Consultant to be the organisational backbone of our brilliant Business Strategy team at VML THE COCKTAIL. This is a pivotal internal role designed to ensure our team runs smoothly, our projects are staffed effectively, and our operational efficiency is always improving. You will act as a bridge between the firm’s Partners and our consulting team, enabling our consultants to focus on what they do best: delivering outstanding work for our clients.

This is the challenge

Your main challenge is to master the art of resource management in a dynamic consulting environment. You will align the skills, experience, and career aspirations of our consultants with client needs and project demands. By optimising our internal processes and leveraging technology, you will maximise the firm’s efficiency, productivity and profitability, ensuring we have the right talent on the right projects at the right time.

Your Responsibilities

- Talent & Project Staffing:
- Manage the scheduling process, assigning consultants to new projects based on their availability, industry experience and functional fit.
- Align consultant skills and development aspirations with project needs and client requirements.




- Monitor team workload and utilisation rates to prevent burnout and ensure continuous professional growth.
- Ensure a balanced team mix on projects, combining junior talent for sharp analysis and senior members for client management.
- Internal Operations & Efficiency:
- Design and continuously improve the team’s operating model and core consulting methodologies.
- Lead capacity planning, forecasting future hiring needs based on project demand and business pipeline.
- Analyse project profitability, monitoring margins, budgets and staffing costs to ensure financial health.
- Leverage digital tools and modern resource‑management systems to automate and optimise the staffing process.

The Ideal Person

- Someone with 4–5 years of experience in a resource‑management, staffing or operations role within a top‑tier consulting firm, agency or professional services environment.
- Background in Finance, Engineering or a similar analytical field. A Master’s degree in Project Management is a plus.
- An expert in balancing consultant development goals with the firm’s commercial and client‑facing needs.
- Highly skilled in capacity planning and forecasting, with a proven ability to anticipate and solve complex staffing puzzles.
- Commercially astute, with experience monitoring project profitability, margins and team utilisation rates.
- An exceptional communicator and negotiator, capable of building trust and managing expectations with stakeholders at all levels, from consultants to Partners.

This is What We Offer

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📌 Strategy Operations Consultant (Madrid)
🏢 Talent
📍 Madrid