Overview

Fadata Group is a leading provider of software solutions for the insurance industry, offering next-generation core platform using end-to-end, versátil cloud services for all lines of business and all insurance processes, harnessing open ecosystems.

Fadata Group empowers insurers to drive customer engagement, innovation, and business value. With clients in over 30 countries across the globe, we are recognized by analysts Gartner and Celent as a leading solution provider.

Our values, Trust, Openness, Passion, Innovation, and Care serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.

Opportunity

We are looking for an IT System Administrator who will be involved in installing, configuring, and maintaining computer software systems and hardware. The role will be responsible for monitoring internal IT environments, advising, managing and improving various systems across the company.

Your responsibilities

- Monitors the internal IT environments, software systems and services, as well as customer ones, and notifies the affected departments in case of problems.
- Active Directory Management: Administer and maintain Active Directory infrastructure, including user and group management and Group Policy administration.
- Identity and Access Management (IAM): maintain/support IAM solutions within Active Directory, such as identity lifecycle management, single sign-on (SSO), multi-factor authentication (MFA), and privilege elevation/delegation.
- Timely researching, resolving, responding,



and troubleshooting user issues/problems/questions: Provide efficient technical support to end-users.
- Promptly research, resolve, respond, and troubleshoot user issues, problems, and questions, ensuring efficient technical support for service desk agents.
- Maintains and administers computer networks and the related computer environment, including computer hardware, software systems, software applications and all types of configurations.
- Work with computer hardware and software vendors.
- Maintenance of technical documentation: Keep accurate records of system configurations and changes.
- Consultancy about setting up and maintaining workstations.
- Consultancy about installing and configuring peripheral devices.
- Following security and compliance best practices: Implement security measures and adhere to industry standard. Work collaboratively with the Information Security team as necessary to ensure strong security measures and adherence to protocols, in alignment with organizational policies.

What you bring to the table

- Education: Minimum required: Higher education – Bachelor’s degree, relevant to the title held.
- Professional experience:



2+ years of work experience in the field.
- Knowledge of standard software and peripheral devices.
- Practical knowledge of hardware, operating systems, software systems, cloud-based solutions, computer networks and communications.
- Mastering the standard office applied programs.
- Skills for designing software and hardware systems.
- Teamwork capability.
- Skills for rapidly mastering new technologies.
- Desire for professional improvement.
- Precision, accuracy, responsibility.
- Very good communicative skills.

Why you should join us

- Become part of a fast‑growing insurance software vendor with multinational teams across Europe — we have +20 nationalities in our company.
- Receive a competitive remuneration package together with great opportunities for personal and professional growth.
- A positive company culture built around people’s wellbeing.
- Work in a dynamic environment with an exceptional team that is always ready to help.
- A half‑day off the second Friday of the month, so you can focus on passion projects, boost your creativity, or spend time with your loved ones.

At Fadata, you will be part of a collaborative and innovative organization that values diversity, professional growth, and employee well‑being. We provide opportunities to make a meaningful impact within an international team while working with cutting‑edge technologies in the insurance industry. Together, we drive transformation and success for our clients worldwide.

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📌 IT System Administrator (Madrid)
🏢 Talent
📍 Madrid