ppExecutive Customer Partner Engagement Manager /p pDescription - /p pHP Solutions (HPS) is seeking an Executive Customer Partner Engagement Manager to support the HPS President by driving strategic customer, partner, alliance, and executive engagement programs. This role is responsible for planning and executing executive interactions that strengthen relationships, accelerate business outcomes, and deliver a world-class engagement experience for customers, partners, and key stakeholders. /p h3Responsibilities /h3 h3Develop and execute a comprehensive customer, partner, and alliance engagement strategy for the HPS President. /h3 h3Partner with the HPS President and leadership team to translate business priorities into executive engagement objectives aligned to growth, transformation, and strategic initiatives. /h3 h3Create and manage an executive engagement framework that prioritizes customer, partner, alliance, and industry engagements based on strategic business impact. /h3 h3Lead the planning and coordination of executive customer and partner interactions to strengthen strategic relationships, drive business outcomes, and expand market influence. /h3 h3Build and manage annual and quarterly executive engagement plans, identifying high-impact opportunities and ensuring alignment with business objectives. /h3 h3Synthesize insights from executive engagements, market trends, customer feedback, and partner interactions into actionable recommendations for the HPS President and leadership team. /h3 h3Implement measurement frameworks, dashboards, and scorecards to quantify engagement effectiveness, relationship strength, customer satisfaction, and business impact. /h3 h3Manage Executive Sponsorship Programs to strengthen relationships between HP executives and strategic customers, partners, and alliance leaders. /h3 h3Partner with Sales, Account Teams, Category, Marketing, Communications, Business Unit leaders, and L2s to identify, prioritize, and execute executive engagement opportunities that support business goals. /h3 h3Coordinate executive briefings, customer visits, Executive Business Reviews (EBRs), partner reviews, advisory boards, leadership forums, industry events, and executive roundtables. /h3 h3Ensure executives are equipped with briefing materials, stakeholder maps, account insights, meeting objectives, and key messaging to maximize engagement effectiveness. /h3 h3Serve as a trusted advisor to executives on stakeholder relationships, engagement strategy, meeting objectives, and executive communications. /h3 h3Establish governance, best practices, tools, and processes that scale executive engagement programs across HP Solutions. /h3 h3Capture, track, and drive accountability for executive engagement commitments, action items, risks, and opportunities, ensuring timely follow-through. /h3 h3Facilitate post-engagement reviews with executives and account teams to identify insights, assess outcomes, and drive continuous improvement. /h3 h3Support executive participation in customer, partner, and industry events, ensuring a seamless executive experience. /h3 h3Develop communication and engagement plans that strengthen executive relationships with key customers and partners.



/h3 h3Identify opportunities to elevate customer success stories, strategic partnerships, and executive engagement outcomes internally and externally. /h3 h3Anticipate customer, partner, and market trends, proactively recommending engagement opportunities that advance strategic business priorities. /h3 h3Build strong working relationships with customer and partner leaders, account teams, and key stakeholders to ensure coordinated execution. /h3 h3Knowledge and Skills /h3 ulliStrong executive presence with the ability to build trusted relationships and influence senior leaders, customers, partners, and key stakeholders. /liliExceptional stakeholder management, relationship-building, and communication skills, including development of executive briefings, presentations, and strategic messaging. /liliStrong business acumen with an understanding of enterprise sales motions, account planning, customer success, and partner ecosystems. /liliProven program and project management expertise, with the ability to lead complex, cross-functional initiatives from strategy through execution. /liliAbility to translate business priorities into executive engagement strategies that drive measurable business outcomes and strengthen strategic relationships. /liliStrong analytical and problem-solving skills, including experience leveraging dashboards, metrics, and business insights to inform decisions and measure engagement effectiveness. /liliDemonstrated ability to influence and drive alignment across integral and virtual teams without direct authority. /liliExperience managing executive sponsorship programs, customer visits, advisory boards, executive sponsorships, partner engagements, and executive events. /liliHigh degree of professionalism, discretion, and sound judgment, with the ability to manage highly confidential customer, partner, and executive information. /liliAbility to thrive in fast-paced, highly visible environments while managing multiple priorities and delivering flawless execution. /liliExperience managing budgets, vendors, agencies, and external partners. /liliKnowledge of the HP Solutions portfolio, customers, channels, services, and partner ecosystem is highly preferred. /li /ul h3Education and Experience Required /h3 ulli10+ years of experience in executive engagement, customer experience, partner management, program management, sales operations, customer success, or strategic planning. /liliExperience supporting senior executives and leadership teams in a global organization. /liliDemonstrated success managing complex cross-functional initiatives and executive-level stakeholder relationships. /liliExperience working closely with enterprise customers, channel partners, alliances, or strategic accounts is preferred. /li /ul h3Preferred Certifications /h3 ulliProject Management Professional (PMP)



/li /ul h3Knowledge Skills /h3 ulliChange Management /liliCustomer Relationship Management /liliData Analysis /liliKey Performance Indicators (KPIs) /liliMarketing /liliMilestones (Project Management) /liliProcess Improvement /liliProject Documentation /liliProject Implementation /liliProject Management /liliProject Schedules /li /ul h3Cross-Org Skills /h3 ulliEffective Communication /liliResults Orientation /liliLearning Agility /liliDigital Fluency /liliCustomer Centricity /li /ul h3Impact Scope /h3 ulliImpacts multiple functions and influences long‑term strategic direction across multiple disciplines or areas of HP. /li /ul h3Complexity /h3 ulliInvents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. /li /ul h3Disclaimer /h3 ulliThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. /li /ul h3Pay and Benefits /h3 pThe pay range for this role is$133,600.00 - $197,050.00 USDannually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. /p h3Benefits: /h3 pHP offers a comprehensive benefits package for this position, including: /p ulliHealth insurance /liliDental insurance /liliVision insurance /liliLong term/short term disability insurance /liliEmployee assistance program /liliFlexible spending account /liliLife insurance /liliGenerous time off policies, including; /lili4-12 weeks fully paid parental leave based on tenure /lili11 paid holidays /liliAdditional flexible paid vacation and sick leave (US benefits overview) /li /ul pThe compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. /p h3Job - /h3 pBusiness Planning /p h3Schedule - /h3 pFull time /p h3Shift - /h3 pNo shift premium (United States of America) /p h3Travel - /h3 pNot Specified /p h3Relocation - /h3 pNo /p h3Equal Opportunity Employer (EEO) /h3 pHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). /p pPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. /p pFor more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal" /p /p #J-18808-Ljbffr

📌 Executive Customer & Partner Engagement Manager (San Cugat del Vallés)
🏢 HP
📍 San Cugat del Vallés