Job Description:

Job Opportunity in Malaga for Finnish Speakers

Join our international team in Málaga and support Finnish‑speaking B2B clients at Foundever.

Location: Málaga, Spain.
Annual Salary: Competitive salary + benefits package.
Working Hours: Fixed shifts between 9:00 and 22:00.
Training: 4‑week on‑site paid training within contract.
Start Date: May 4th.

Work modality: Work from Home once the training is done.

ABOUT US: At Foundever, we are looking for motivated professionals to support our Finnish‑speaking business clients in a dynamic B2B environment. We believe that a great employee experience drives a great customer experience, and we provide the tools, training, and support needed to grow professionally in an international setting.

WHAT YOU WILL DO:

As a Customer Service Support, you will play a key role in supporting our Finnish‑speaking business clients and internal teams, ensuring smooth and professional service delivery.

Your responsibilities will include:

- Providing day‑to‑day support to B2B sales and account management teams.
- Communicating with Finnish‑speaking clients via email, phone, and other channels.
- Managing order processing, contract administration, and customer data updates.
- Collaborating with cross‑functional teams such as Sales, Marketing, and Technical Support.




- Ensuring accurate documentation and timely follow‑up on client requests.

WHAT WE ARE LOOKING FOR:

- Language Skills: Native or bilingual proficiency in Finnish and C1 level of English (spoken and written).
- Location: Residence in Málaga or willingness to relocate.
- Skills: Strong organizational, communication, and time‑management skills.
- Profile: Detail‑oriented, customer‑focused mindset.
- Experience: Previous experience in a telecom or B2B environment is a plus.
- Technical Skills: Familiarity with CRM tools (e.g. Salesforce) and MS Office suite is a bonus.

WHAT WE OFFER:

- Working at home once the training is done.
- Competitive salary plus benefits package.
- 4‑week on‑site training within contract.
- Fixed shifts between 9h and 22h.
- A collaborative and international work environment.
- Opportunities for professional growth and development.
- The chance to make a real impact in a fast‑paced industry.

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero‑tolerance policy toward any form of harassment or discrimination. We promote blind CV.

Watch this video to get a sneak peak of the job in action

#J-18808-Ljbffr

📌 Customer service support - Fluent Finnish and English - Málaga - Remote position - Sitel Corp.
🏢 Talent
📍 Málaga