Fundación Adecco works together with important international company in HR benefits industry in the Inclusion Plan for PwD. As an Insurance Operations Analyst you will join the Marketplace team, a department that manages the strategy, operations and scalability of the vast majority of the products offered by Pluxee through its solution, with a particular focus on health insurance products. As an Operations Specialist, you will play a key role in making our business scalable, efficient, and data-driven. This is an adecuado entry point for recent graduates who want to transition into business roles, applying structured thinking and problem-solving skills to real operational challenges in a fast-growing tech environment. You wont just execute processes you will analyze, redesign, and improve them.

What you'll be doing

- Maintain service level agreements (SLAs) for uptime in the day-to-day operations of the marketplace department
- Improve efficiency in meeting and maintaining these targets
- Analyze operational workflows end-to-end and identify inefficiencies or bottlenecks
- Design and implement scalable solutions to improve processes and performance
- Work closely with different teams (Operations, Product, Customer, Finance) to drive cross-functional initiatives
- Translate data into actionable insights to support decision-making
- Participate in continuous improvement projects with real business impact from day one

Se requiere

- Education Requirements: Business, Engineering degree or similar




- Business-oriented mindset with strong analytical foundations
- Experience: 02 years of experience (internships or first professional experience welcome)
- Languages: Spanish and English fluent
- Personas con discapacidad: Será necesario disponer de un Certificado de Discapacidad oficial igual o superior al 33% emitido por el organismo público competente.

Se ofrece

- A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
- A great culture: People matter a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
- An empowering environment: Be yourself! We proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
- Hybrid pattern: 3+2
- Salary based on experience
- Comprehensive social benefits package

Additional Qualifications

Experiencia requerida: No requerida.

Formacion requerida: Diplomatura / Ingeniería Técnica

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📌 Analista Operaciones Junior con discapacidad - Madrid, Comunidad de Madrid, Spain
🏢 Talent
📍 Madrid