Marketing Customer Support Specialist (Arabic Speaker) – On-Site | Lisbon
Location: Lisbon, Portugal
Work Model: On-Site
Start Date: 19 March 2026
Base Salary: €920 gross x14 months
Complexity Bonus: €40 x11 months
Accommodation Support: Not provided (candidates must already be based in Lisbon)
About the Role
We are hiring a Native Arabic-speaking Marketing Customer Support Specialist to support clients with paid advertising campaigns and digital marketing tools.
This role combines customer support and performance marketing expertise , assisting advertisers in optimizing campaigns, resolving technical issues, and improving results through data-driven insights.
We are open to native Arabic speakers from any country , as long as they are already located in Lisbon.
Working Schedule
Initial Schedule (12-hour operational window):
Monday to Sunday – 07:00 to 19:00
2 shifts:
07:00 – 16:00
10:00 – 19:00
2 rotative days off per week
At a later stage (TBC by the client), the schedule may transition to 24/7 rotational shifts .
Responsibilities
- Support clients with paid marketing campaigns
- Analyze campaign performance using Google Analytics
- Assist with tracking setup, pixel implementation, and API integrations
- Provide guidance on campaign optimization and best practices
- Troubleshoot technical and performance-related issues
- Ensure accurate documentation and reporting
Requirements
- Good command of English (B2+)
- Mandatory experience in paid campaign management
- Degree in Marketing or related field
- Mandatory experience with Google Analytics
- Knowledge of HTML / Web Development
- Experience with Pixel tracking and API integrations
- Must already be located in Lisbon
Whats Offered
- Stable full-time on-site role
- Complexity bonus: €40 x11 months
- If you have a strong background in digital marketing and enjoy supporting clients in optimizing their campaigns, this could be your next opportunity
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