DESCRIPTION¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad.Heike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions.We run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona.Are you great with people, tech-savvy, and love keeping things organized? We’re looking for a friendly, detail-oriented go-getter to be the first point of contact for our B2B customers.Here’s what you’ll be doing:Customer Support: Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way.System Management: Take care of our server environment, from configuration and monitoring to fixing issues when they pop up.Client Relations: Keep in touch with our customers,



building strong relationships and helping them see the value in what we do.REQUIREMENTS -What we’re looking for:Someone withexcellent communicationskills – you’ll be chatting with clients a lot!Strong organizationalskills – juggling multiple tasks is your superpower.Experience with IT systems andcustomer support tools(or a quick learner who’s eager to pick it up).Aknack for writing– from proposals to professional emails.All our customers are based in Germany, so language proficiency is a must.Also presence on Spanish holidays and differing German working days may be required, but is negotiable.OFFER- Why you’ll love it here:Not a call center position – instead, you'll be buildingmeaningful relationshipswith our B2B clients.Be part of a dynamic, growing team thatvalues your input.Versátil work environment(work hours are fixed, but we are flexible about remote work / work from home).Work days from Monday to Friday (no weekendsandno out of hour).Opportunity to growand take on more responsibilities as we scale.We are a small company, but have massively grown over the last 7 years and there is no end in sight. xcskxlj As such you can expect guidance, extensive training and many opportunities and resources for your personal growth.

📌 Customer Support Hero With German Language Skills (Santiago de Compostela)
🏢 Talent
📍 Santiago de Compostela