Sinch is pioneering the way the world communicates. More than 150,000 businesses, including Google, Uber, PayPal, Visa, Tinder, and many others, rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure reliable and secure customer communication at every step of the journey.

At Sinch, we Dream Big, Win Together, Keep it Simple, and Make it Happen. These values are our foundation.

Essence of the Role

As a Procurement Manager, you will play a crucial role in managing supplier relationships, negotiating contracts, and ensuring procurement processes align with strategic objectives. Your expertise will help drive cost efficiencies and enhance procurement capabilities across the organization.

Key Responsibilities

Lead communication and maintain relationships with key suppliers and bilateral partners for the Messaging Business Unit

Research, vet, and onboard new suppliers for the Messaging Business Unit

Conduct market research to identify trends and potential new suppliers

Build and execute agreements with messaging partners to drive business growth, with a focus on bilateral and barter deals

Evaluate supplier performance and implement improvements to enhance service quality and cost effectiveness





Own annual procurement targets and provide timely reports to track OKRs

Collaborate closely with Sales and Pricing teams to meet customer requirements

Source suppliers and pricing to win new business or retain existing customers

Coordinate responses to procurement requests from Sales and Routing teams

Maintain A2P SMS knowledge base and competitor analysis for internal teams

Drive improved revenue for strategic customers by identifying cost and quality improvement opportunities

Requirements

Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field

Minimum 3 years of experience in the messaging A2P / P2P industry

Strong negotiation and communication skills

Excellent analytical skills with a data-driven mindset

Proficiency in English is required

Our Hiring Process

We are committed to a recruitment process that is fair, objective, consistent, and inclusive. Our hiring approach includes structured, competency-based interviews to evaluate skills, experience, and role-specific qualifications. In some cases, we may include a data-driven assessment to support hiring decisions.

We believe recruitment is a two-way process and encourage questions throughout the journey. If this role is not the right fit, please explore other opportunities on our career page. English is our official working language, and applications should be submitted in English.

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📌 Manager SMS Procurement (Madrid)
🏢 Talent
📍 Madrid