ph3Join an International Customer Support Team in Lisbon - Accomodation is supported /h3pAre you fluent in Polish and English? Are you passionate about delivering outstanding customer experiences and helping people every day? /ppJoin an international customer support team in Lisbon and become the trusted point of contact for customers, providing professional assistance across multiple communication channels. /ph3About the Role /h3pAs a Customer Service Representative, you will support customers by handling a wide variety of inquiries related to pet nutrition products. You'll deliver high-quality service through phone, email, and chat while ensuring every interaction is handled with professionalism, empathy, and efficiency. /ppThis role is idóneo for candidates who enjoy customer interaction and have a genuine interest in pets and animal wellbeing. /ph3Key Responsibilities /h3ulliHandle inbound customer inquiries via phone, email, and chat. /liliProvide accurate information and support regarding products and services. /liliResolve customer issues while aiming for first-contact resolution whenever possible. /liliEscalate complex cases when required and follow internal procedures. /liliAccurately document all customer interactions in the CRM system. /liliWork independently while managing your own workload effectively. /liliCollaborate with colleagues to achieve team KPIs and service quality targets. /liliParticipate in ongoing training and continuously develop your product knowledge. /li /ulh3What We're Looking For /h3ulliFluent Polish (spoken and written). /liliGood command of English.



/liliPrevious customer service experience is an advantage. /liliExcellent communication and interpersonal skills. /liliStrong problem-solving and organizational abilities. /liliAbility to work independently while contributing to a team environment. /liliA genuine interest in pets or experience working with animals is considered a plus. /li /ulh3What We Offer /h3ulliFull-time onsite position in Lisbon, Portugal. /liliPaid onboarding and training. /liliContinuous learning and professional development. /liliHealth insurance from the first day of employment. /liliMeal allowance. /liliHoliday and Christmas allowances paid monthly. /liliInternational and multicultural working environment. /li /ulh3Salary Benefits /h3h3Without Company Accommodation /h3ulliTotal Gross Cash Compensation: b€1,318.33 per month /b /liliMeal Allowance: b€7 per working day /b /liliHoliday Allowance /liliChristmas Allowance /liliHealth Insurance /li /ulh3With Company Accommodation /h3ulliTotal Gross Cash Compensation: b€1,059.34 per month /b /liliCompany accommodation provided (subject to eligibility) /liliMeal Allowance: b€7 per working day /b /liliHoliday Allowance /liliChristmas Allowance /liliHealth Insurance /li /ulh3Working Schedule /h3ulli40 hours per week /liliMonday to Friday /liliRotational shifts between b08:00 and 17:00 /b /li /ulh3Training /h3ulli5 working days of paid training. /liliOngoing coaching and development throughout your employment. /li /ulpIf you're looking to build an international career while delivering exceptional customer service in a collaborative environment, we'd love to hear from you. /p /p #J-18808-Ljbffr

📌 Polish-Speaking Customer Service Representative (Málaga)
🏢 WW Talents
📍 Málaga