Role: Customer Success Manager - Spanish Speaking
Location: Remote - trip to Paris office once every other month.
Benefits: Stock Options, Healthcare, Pension
Salary: €35,000-€40,000 base + 25% bonus

No deje pasar esta posibilidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.

About the Company:
We're working with a market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola.

The Role:
As a Customer Success Manager you’ll manage a portfolio of accounts, focusing on retention, development, and revenue growth. Key responsibilities include:

Building and managing long-term client relationships (C-level to operations).
Retaining and developing a strong customer portfolio of 90-100 accounts
Preventing churn while identifying upsell and cross-sell opportunities.




Monitoring KPIs and achieving monthly retention and sales growth targets.
Collaborating closely with Sales, Product, and Marketing teams.
This is a high-impact role perfect for someone who thrives in a fast-paced, team-oriented environment.

What We’re Looking For
3+ years of experience as a Customer Success Manager in a SaaS environment.
Background in the MarTech industry (preferred).
Fluent Spanish and English (essential)
Proficiency in tools like Salesforce, Planhat, ChurnZero, or Custify is a plus.
A proactive, results-driven mindset with excellent communication skills.

What’s in It for You?
Generous benefits package: stock options, healthcare, pension.
The flexibility to work remotely from anywhere.
Opportunity to work with global brands and shape marketing strategies. xiphteb
Demonstrated ability to increase customer satisfaction.

📌 Customer Success Manager (Madrid)
🏢 Talent
📍 Madrid