05 ago
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Talent
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Barcelona
A leading travel management platform in Barcelona is looking for an Escalations Case Manager to resolve complex customer cases.Lea el resumen de esta posibilidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.You will manage escalated complaints and ensure fair resolutions, requiring strong investigative skills and the ability to collaborate with various stakeholders.Ideal candidates will have customer care experience in the travel industry and be adept in communication and decision-making. xcskxlj This is a full-time position with competitive benefits including equity ownership and generous vacation time.#J-18808-Ljbffr
📌 Escalations Case Manager — Resolve High-Impact Travel Cases (Barcelona)
🏢 Talent
📍 Barcelona