In simple terms:A Junior IT Supporter helps BESTSELLER’s store employees and colleagues when they have technical problems — mostly by phone, chat, or email.Think of it as being the friendly tech helper for all their fashion stores across Europe.What you’ll actually do day-to-day:- Help solve IT problems — for example:- A cash register (POS system) isn’t working- The Wi‑Fi in a store is down- Someone can’t log into their system- Talk to users politely and clearly (in German and English) to understand the issue and explain what to do.- Record everything properly in their IT system (ITIL ticketing system).- Guide users — show them how to fix small problems themselves next time.- Work with your team to make sure stores can open, sell,



and work smoothly.- Learn about IT systems — like networks, software, and hardware — and improve over time.Your goal:Keep all BESTSELLER’s stores running smoothly by solving their technical issues quickly and professionally — so the fashion teams can focus on sales, not IT problems.Why it’s a good role:- You don’t need to be an IT expert yet — they’ll train you.- You’ll learn IT support basics, troubleshooting, and customer service.- You’ll work in a friendly, international office in Málaga.- You’ll use German and English daily to help colleagues across Europe.#J-18808-Ljbffr

📌 French-Speaking Junior It-Support To Malaga (Málaga)
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