Do you want to work in the fast-growing e-mobility sector and build a career in technical customer support?
Join an international project supporting a major EV charging initiative, where you will deliver high-quality technical assistance to customers. Work in a dynamic 24/7 shift environment while gaining valuable experience in a future-oriented industry.
About the company
International company based in Malaga, specializing in customer experience and technical support solutions for innovative global projects. With a strong focus on quality, efficiency, and employee development, they support leading industries such as e-mobility through dedicated multilingual teams.
What will you do?
- Provide outstanding customer service and technical support via phone and email
- Assist customers and installers with troubleshooting and technical issues
- Deliver clear and effective solutions through strong communication and analytical skills
- Handle sensitive and confidential information with professionalism
- Maintain high standards of quality in all customer interactions
- Manage and resolve inquiries efficiently in a fast-paced environment
- Collaborate with team members to ensure excellent service delivery
- Perform administrative and support-related tasks when required
Candidate profile
- Fluent in Dutch and English, with German B2/C1 level
- Previous experience in customer service or technical support
- Strong technical understanding and troubleshooting abilities
- Comfortable working with computers and digital tools
- Strong organizational and analytical skills
- Problem-solving mindset with a service-oriented attitude
- Team player with the ability to work in a 24/7 shift environment
- Knowledge of Microsoft Office
Employer offers
- Opportunity to work on a large-scale EV charging project
- International and multicultural work environment
- Career development opportunities
- Versátil working hours within a 24/7 shift schedule
- Modern office in Malaga
📌 Bilingual German (Madrid)
🏢 Worldwiders
📍 Madrid
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