ppbApprentice Service Technician /b /p pbJob Family – Service Operations /b /p pThis family is dedicated to delivering excellence in all safety servicing activity for the full range of Survitec safety solutions, through the relentless pursuit of improvement to process, systems, data, standardisation of work and continuous improvement practices /p h3Job Summary /h3 pThis role supports qualified technicians to install, maintain or repair Survitec products across one or more product categories, whilst working towards becoming fully competent. It is focused on delivering Survitec standard work to maintain and uphold right first time and operational efficiency. Successful completion of technical product training and the demonstration of applying that learning through competence assessment results in progression to Service Technician /p h3Duties and responsibilities /h3 ul liSupports qualified Service Technician to install, maintain and repair Survitec safety equipment to standard. This includes learning to deliver discrete steps within the core servicing process under own supervision, as well as working alongside qualified technicians to learn and practice more complex steps under full supervision /li liSupports the Service Operations team to implement controlled changes to process to deliver continuous improvement /li liHelps specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed /li liCarries out preventive maintenance inspections under supervision, developing the skills to identify and diagnose requirement for equipment and systems emergency repairs /li liDevelops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards, completing personal development path towards becoming competent in core Survitec product categories /li liFollows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and raises risks to safeguard the environment and the wellbeing of self and others /li liDevelops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines,



to become part of a adaptable service operations workforce /li liDevelops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing personal development /li liFollows stores requisition processes to maintain accurate stock levels and records /li liContributes to creating an environment where everyone in the team can live the Survitec Values /li liContributes to creating an environment where our people feel valued, appreciated and free to be who they are at work /li liUnderstands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment /li /ul h3Skills /h3 ul liHolds self and others accountable to meet commitments /li liBuilds strong customer relationships and delivers customer-centric solutions /li liDevelops and delivers communications that convey a clear understanding of the unique needs of different audiences /li liTakes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm /li liMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems /li liMakes good and timely decisions that keep the organization moving forward /li liPlans and prioritises work to meet commitments aligned with Survitec goals /li liConsistently achieves results, even under tough circumstances /li liKnows the most effective and efficient processes to get things done, with a focus on continuous improvement /li /ul h3Values /h3 ul liDrives safety culture /li liIs a reliable source of reference on relevant safety standards and where these standards are at risk. Provides important insight into the root cause and corrective actions for such safety risks and issues. Raises issues and highlights own mistakes without fear.



consistently to improve safety and wellbeing of self and others /li liDemonstrates commitment to delivering real value and confidence to our customers /li liUnderstands the importance of being the representative of both internal and external customers. Demonstrates respect for those customers and is open and transparent about the delivery of service – only promises what they can deliver and delivers what they promise. /li liWe care for our people, investing in the development of teams and individuals /li liUnderstands own role within the team and takes accountability for delivery – is good at closing out actions and proactively asks for help when issues arise. Communicates appropriately, shares knowledge (coaching, mentoring and supporting others to develop skills as appropriate). Works collaboratively with own team and others to meet business goals /li liTakes time to listen and treats others with dignity, accepting and respecting other people’s points of view or individuality. Understands how own behaviours impact others. /li liWe aim for excellence in everything we do /li liTakes personal responsibility for ensuring excellence, getting the task done on time and to the right standard. Consistently achieves targets, even when timescales are tight /li liCommitted and passionate about continuous improvement, looking to solve problems and avoid workarounds. Takes the initiative and acts with confidence /li liWe seek to innovate at every opportunity /li liTakes an entrepreneurial approach to change, being comfortable and willing to try out new methods, processes, ways of working or techniques to make improvements /li liTakes time to understand and explain the rationale for change to support the understanding of self and others /li liWe act with integrity /li liActs in accordance with Survitec Values, especially in situations when it is difficult to do so /li liRepresents self and Survitec in an ethical manner that engenders trust from colleagues, customers and external regulators /li li(Refer to Survitec Code of Conduct for further information and examples) /li /ul h3Experience and qualification /h3 pEducated to High School level, with 4 GCSEs or equivalentbr/No prior experience is required for this role, although 1 – 3 years of experienced in a related industry could enable faster learningbr/No formal management experience required for this role /p /p #J-18808-Ljbffr

📌 Apprentice Service Technician- BCN (Bellprat)
🏢 Survitec Group
📍 Bellprat