ppThanks to its complete integral service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world. /ph3About the Role /h3pOur subsidiary COSCO SHIPPING Lines (Spain) S.A. seeking an Import Customer Service Specialist (m/f/d) to manage delivery orders, documentation, and customer communication for import operations. /ph3Main Responsibilities /h3ulliProvide arrival information and delivery updates to customers. /liliRespond to customer calls and emails promptly and professionally. /liliOffer transport service options and quotations (Truck or TECO + Truck). /liliVerify all documentation is correct (BL release, consignee authorization, etc.).



/liliCreate and manage delivery orders accurately. /liliCheck payments and confirm deliveries. /liliNotify customers of any delays or delivery issues. /liliSend Proof of Delivery (POD) and ensure proper follow-up. /li /ulh3Requirements Background /h3ulliUniversity degree or higher education qualification. /liliMinimum b1 year of experience in the maritime or logistics sector /b. /liliHigh level of bEnglish /b and proficiency in bMicrosoft Office /b tools. /liliStrong communication, coordination, and teamwork skills. /liliEmpathy, efficiency, and problem-solving ability. /liliCommitment to continuous improvement and customer satisfaction. /liliBasic training in benvironmental protection /b is a plus. /li /ul /p #J-18808-Ljbffr

📌 Import Customer Service Specialist (m/f/d) (Cataluña)
🏢 COSCO SHIPPING Europe
📍 Cataluña