ph3Join Our Team Make an Impact /h3 pAre you passionate about building strong client relationships and driving success? We are looking for a bCustomer Success Manager /b to help expand our bEastern Europe market /b and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a bfast-paced, dynamic environment /b and enjoy making a meaningful impact, this role is for you. /p h3What You'll Do /h3 ul liBe a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. /li liLead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. /li liDrive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes. /li liUnlock growth opportunities: Identify upsell possibilities and expand client partnerships. /li liChampion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. /li liShare expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. /li /ul h3Why You'll Love This Role /h3 ul liImpact and Growth: Help businesses upskill their workforce while growing your career in a thriving integral company. /li liDynamic and Collaborative Culture: Join a diverse, supportive,



and knowledge-sharing environment where your ideas matter. /li liFast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning. /li /ul h3What We're Looking For /h3 ul liFluent or bilingual in Polish, Romanian or Slovak /li liIntermediate English proficiency /li liPassionate about customer success and relationship management /li liExceptional communication and analytical skills /li liHighly organized and adaptable to varied projects /li liProactive problem-solver with a growth mindset /li liTeam player who values collaboration and knowledge-sharing /li /ul pExperience in Training, e-Learning, or HR Solutions (SaaS) is a plus. /p h3What We Offer /h3 pOur culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including: /p ul liDynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company. /li liLearn from top executives and visionaries in the learning and language market. /li liThe experience of joining an innovative organization with an international, vibrant working environment. /li liFull onboarding and fast ramp mentoring program leading candidate to success. /li liWorld-class learning experience by being a goFLUENT learner. Learn from one of our 49 business languages! /li liAbility to work from any of our 20+ offices around the world. /li liExciting team-building events. /li liHealth Insurance. /li liFridays early off as well as the month of August. /li /ul pEager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: /p /p #J-18808-Ljbffr

📌 Customer Success Manager - Eastern Europe (Madrid)
🏢 goFluent
📍 Madrid