Experteer Overview
As Spa Department Head, you oversee all spa operations, services, facilities and staff to deliver exceptional guest experiences. You will collaborate with the management team to align operations with the brand’s luxury standards and financial targets. You will shape guest satisfaction and employee engagement while driving departmental performance. This role combines operations leadership with strategic oversight of spa programs, promotions and vendor relations, in a world-class hospitality setting.

Compensaciones / Ventajas
• Oversee spa operations, budgets and facilities to meet revenue goals
• Manage vendor contracts, purchasing, inventory and product displays
• Lead spa sales, marketing strategies and special group services




• Control payroll and operating expenses to stay within budget
• Develop and maintain guest service excellence and staff engagement
• Drive HR activities including hiring, onboarding, performance appraisals and open communication

Responsabilidades
• 2-year degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years of spa/guest services or related experience OR 4-year bachelor’s degree in the same fields; 2 years relevant experience

Requisitos principales
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📌 Director/a de Spa (Palma)
🏢 Marriott International
📍 Palma