05 ago
|
Concentrix
|
Benalmádena
05 ago
Concentrix
Benalmádena
Job Title:
Customer Representative (Norwegian-speaking) - On-Site SP02
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Service Representative in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the satellite television provider industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community,
and our planet.
As a Customer Service Representative on our team, you will:
- Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries
- Handle calls that are not answered by stores and submit customer inquiries via CRM systems
- Always focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfaction
- Follow the processes and procedures created for the project
- Opportunity to handle inquiries via social media and email in the future
- Be on site at a timely manner, ready to start work at the agreed time
- Work together as a group and achieve set goals
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers wil
📌 Customer Representative (Benalmádena)
🏢 Concentrix
📍 Benalmádena