Work Location: Remote position (must be based in Greece)

Relocation: Required – paid relocation package provided

Contract Type: Full-time

Languages Required: Italian (fluent or native), English (intermediate level)

Position Summary

Our client is hiring Italian-speaking Customer Service Agents for a remote support role. This is an entry-level position that requires relocation to Greece, from where the role will be performed remotely in line with operational requirements.

Key Responsibilities

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Handle customer inquiries in Italian via phone, email, and online channels

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Provide accurate information related to products or services

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Resolve issues following established procedures and service guidelines

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Log customer interactions and outcomes in internal systems

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Meet quality standards and productivity objectives

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Escalate cases when resolution cannot be achieved at first level

Candidate Profile





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Fluent written and spoken Italian

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Working knowledge of English (level B2)

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Previous experience not required; full training provided

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Comfortable using computers and internal tools

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Clear communication and problem-solving skills

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Ability to work independently in a remote environment

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Willingness to relocate and reside in Greece

Employment Offer

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Full-time employment contract

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Paid training

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Remote work arrangement from Greece

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Paid relocation package

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Employment benefits in accordance with local legislation

Equal Opportunity Statement

All applications will be evaluated based on qualifications and role requirements, without discrimination of any kind.

📌 Italian Customer Service Agent – Entry Level (España)
🏢 RDN Cons
📍 España