Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a integral scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

How you will make an Impact:
- Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices.
- Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 2/3)
- Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes)
- Perform daily support (moves, adds, changes, etc.) for desktops, laptops,



peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V support as applicable for your region, etc.)
- Define Lifecycle upgrade requirements and other IT project support needs involving IT Technicians/Technologists
- Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
- Manage installation of desktops, laptops, peripheral equipment and other IT related hardware
- Create image and defined deployment processes for managing work stations, portable computing devices and peripherals (aligning to Global standards with regional adjustments per regulations)
- Coordinate activities with third party vendors as needed (Order fulfillment, Warrantees, Project Needs, Vendor relations / feedback, and so forth)
- Assist the business with defining tablet and mobile device solutions to m

📌 IT Technologist (Moncada)
🏢 Edwards Lifesciences
📍 Moncada