Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Job Title: Business Development Representative
Department & Team: Southeast / Iberia BDR Team
Reports to: Frida Nguyen
Location: Madrid
What You’ll Do
As a Business Development Representative, you will play a key role in driving new business growth across strategic accounts in Iberia (Portugal and Spain). You will focus on building pipeline, engaging senior stakeholders, and partnering closely with Strategic Account Executives to execute targeted account strategies.
- Drive outbound prospecting cross strategic accounts using calls, email, LinkedIn, and targeted campaigns
- Identify, research, and engage key decision-makers within Strategic and Enterprise organizations
- Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories
- Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities
- Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes
- Consistently generate qualified pipeline aligned with regional revenue goals
- Maintain accurate activity tracking, pipeline management, and reporting in Salesforce
- Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates
You are a driven, curious, and results-oriented professional with a passion for building pipeline and engaging customers.
- 1-2 years of e
📌 Business Development Representative (Madrid)
🏢 Genesys
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.