Customer Service Representative (Barcelona)

Customer Service Representative (Barcelona)

05 ago
|
Concentrix
|
Barcelona

05 ago

Concentrix

Barcelona

Job Title:
Customer Service Representative (Slovak-speaking) - On-site FA02
Job Description
Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

As a Customer Service Representative in our team, you will:
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system




- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:
- Have a proficient or bilingual level of Slovak and advanced English
- Are minimum a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
- Have a business mindset w

📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona

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