Work Arrangement: Remote position (role to be performed from Greece)

Relocation Requirement: Mandatory – paid relocation package offered

Contract: Full-time

Languages: French (fluent or native)

Position Overview

Our client is recruiting French-speaking Customer Service Agents for a remote customer support role. The position is open to entry-level candidates and requires relocation to Greece prior to employment commencement.

Key Tasks

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Provide customer support in French via telephone, email, and online communication channels

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Handle service requests and questions in accordance with defined guidelines

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Identify and resolve customer issues efficiently

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Accurately document cases and actions taken in internal systems

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Adhere to service level agreements and quality requirements

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Escalate matters when resolution cannot be achieved at first contact

Candidate Requirements

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Fluent spoken and written French

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Good working knowledge of English (level B2)

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Previous customer support experience is not required

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Comfortable working with computer-based tools and systems

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Strong communication and analytical skills

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Ability to perform duties independently in a remote setting

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Willingness to relocate and reside in Greece

Employment Conditions

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Full-time employment contract

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Structured onboarding and training program

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Remote working setup from Greece

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Paid relocation package

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Benefits in line with applicable local employment laws

Equal Employment Statement

All applications will be assessed fairly based on qualifications and job-related criteria.

📌 French Customer Service Agent – Entry Level (España)
🏢 RDN Cons
📍 España