pstrong Shape the Future of Sustainable Supply Chains with Us /strong /pp At Tosca, we help leading retailers and manufacturers reduce waste, lower costs, and improve efficiency through innovative reusable packaging solutions.
Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo.
Together with our customers, we create smarter, more sustainable supply chains and actively contribute to a circular economy.
/ppbr/pp To strengthen our team, we are looking for a strong Customer Service Asset Specialist (m/f/d) /strong.
/pp In this dynamic role, you will act as a key link between customers, logistics partners, and internal teams.
By combining excellent customer service with asset-related activities, you will help ensure smooth operational processes, support customer satisfaction, and contribute to the efficient flow of Tosca's reusable assets.
/ppbr/pp This position is based in strong Madrid (Spain) /strong with hybrid working opportunities available.
/ppbr/ppstrong Your Responsibilities /strong /ppstrong Customer Service Customer Support /strong /pulli Act as the primary point of contact for customers.
/lili Deliver a professional, responsive, and service-oriented customer experience.
/lili Support the onboarding of new customers and help ensure a smooth implementation process.
/lili Build and maintain strong customer relationships through proactive communication.
/lili Maintain accurate customer master data and ensure a high level of data quality.
/lili Coordinate stock reconciliations with customers and support the investigation of discrepancies.
/lili Work closely with customers and internal departments to ensure efficient communication and operational processes.
/lili Support the resolution of customer service and quality-related issues.
/lili Provide updates regarding orders, deliveries, and customer requests.




/li /ulpbr/ppstrong Asset Support Inventory Coordination /strong /pulli Monitor asset movements and inventory levels.
/lili Maintain accurate asset records and support transparency throughout the asset lifecycle.
/lili Investigate inventory discrepancies and support corrective actions when required.
/lili Assist with customer inventory checks, stock audits, and reconciliation activities.
/lili Collaborate with logistics providers, customers, and internal teams to support asset availability.
/lili Prepare reports related to stock levels, inventory balances, and asset movements.
/lili Contribute to process improvements that enhance operational efficiency and data accuracy.
/li /ulpbr/ppstrong What Makes This Role Special /strong /pulliA varied role combining customer service and operational asset support.
/lili An international and collaborative working environment.
/lili The opportunity to make a direct impact on customer satisfaction and operational performance.
/liliA key role in supporting Tosca's sustainability mission and circular economy model.
/lili The chance to contribute ideas and support continuous improvement initiatives.
/li /ulpbr/ppstrong Your Profile /strong /pulli Completed commercial education, business-related studies, or equivalent professional experience.
/lili Previous experience in Customer Service, Logistics, Supply Chain, Operations, Inventory Control, or a similar role is an advantage.
/lili Excellent German and English communication skills, both written and spoken.
/lili Strong organizational skills and a structured, detail-oriented approach.
/lili Ability to prioritize tasks and manage multiple responsibilities simultaneously.




/lili Professional communication skills and a customer-focused mindset.
/lili Comfortable working independently as well as collaboratively within a team.
/lili Proficient in Microsoft Office applications and willing to learn new systems and processes.
/lili Experience with ERP or CRM systems is considered an advantage.
/li /ulpbr/ppstrong What We Offer /strong /pulliA permanent contract within a growing international company.
/lili Competitive compensation aligned with your experience and qualifications.
/lili Adaptable working hours and a hybrid working model with up to two home office days per week.
/lili Attractive employee benefits.
/lili Comprehensive onboarding and ongoing learning and development opportunities.
/liliA varied and responsible role with room for initiative and personal growth.
/lili An open company culture with short decision-making processes.
/lili Regular employee events and team activities.
/lili The opportunity to contribute to more sustainable and efficient supply chains worldwide.
/li /ulpbr/ppstrong Interested? /strong /pp Are you looking for a role where customer service, asset management, and sales support come together? Do you enjoy working with customers, taking ownership, and being part of an international team? /ppbr/ppstrong Apply now with your English CV and become part of the Tosca team.
/strong /pp We look forward to getting to know you.
/ppbr/ppem Privacy Notice Equal Opportunity /em /ppem Your personal data will be processed by Tosca for recruitment purposes in accordance with applicable data protection legislation.
/em /ppem Tosca is committed to diversity, inclusion, and equal opportunity.
We welcome applications from all qualified candidates regardless of age, gender, disability, ethnic or racial origin, religion or belief, or sexual orientation. xqbhyrx
/em /ppbr/ppstrong External recruitment agencies will not be used for this position.
/strong /p

📌 Customer Service & Asset Specialist (m/f/d) Central Europe (España)
🏢 CareerWallet
📍 España