We’re one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers – and we’re looking for someone who shares that obsession. Remote‑first and open to candidates from any location. The only thing we ask is an overlap of around 5 hours with CET working hours, so we can collaborate closely as a team while still giving everyone the flexibility to work where and how they do their best work.

Mission

Turn every brand in your portfolio into a retention success story by building strategies, flows, and campaigns that keep customers coming back and growing revenue along the way.

What you’ll do

- Own results and relationships for four Shopify brands doing over five million a year
- Write your own copy and work with our strong design team to make it bang
- Grow our collective knowledge by sharing tools, frameworks and ways of thinking

Qualifications (non‑negotiable)

- 2+ years hands‑on Klaviyo experience




- Full funnel understanding, not just email metrics
- Strong relationship builder and proven client‑facing experience
- Agency background or eight‑figure+ brand experience

Benefits

- Competitive base salary plus performance‑based variable
- Generous paid time off
- Fully remote – work from wherever you do your best work
- Clear growth path into senior and manager positions
- Access to all tools, data, courses and coaches you need for being successful
- Direct access to founders of the fastest growing e‑commerce brands worldwide

This is for you if

- You’re a freelancer/agency owner who wants more stability
- You hate how slow decision making is in your current role
- You’re the only expert in your company and miss a team

This is not for you if

- You’re looking to get away by doing the bare minimum
- You need a lot of hand‑holding throughout the day

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📌 Senior email retention manager | gn | klaviyo, lifecycle | remote (España)
🏢 OKTOBER
📍 España