04 ago
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Technogym
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España
Experteer Overview
As a Customer Success u0026amp; Digital Account, you will drive adoption of Technogym's Digital portfolio, boosting satisfaction, engagement and retention.
You act as a trusted advisor to customers and internal teams, supporting commercial growth and successful deployment of digital solutions.
The role blends office work with on-site visits to train and guide customers, strengthening long-term relationships while contributing to revenue and business success.
You will shape the value of the Digital Ecosystem for a general client base and collaborate across functions to scale impact.
Compensaciones / Beneficios
• Achieve digital and consulting sales and profitability targets.
• Support the sales team during pre-sales and sales activities with product presentations and digital solution expertise.
• Lead customer onboarding, implementation, and training to ensure successful adoption of Technogym digital products.
• Develop customer success stories and best practices demonstrating value of digital solutions for member attraction and retention.
• Organize webinars, workshops, and educational events promoting Technogym's digital ecosystem.
• Manage digital sales forecasts and pipeline activities with a structured, proactive approach.
• Monitor market trends, competitors, products, and pricing to provide business insights.
• Promote initiatives to improve customer satisfaction, engagement, and retention.
• Support product launches and commercial initiatives to maximize opportunities.
Responsabilidades
• Passion for fitness, proactive and ethical mindset.
• Experience in or strong interest in the fitness industry (desirable).
• Excellent account management, solution selling, strategic thinking, and relationship skills.
Requisitos principales
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📌 Customer Success & Digital Account (España)
🏢 Technogym
📍 España