Experteer Overview
In this role you will cultivate and manage long-term relationships with Lightspeed accounts across Spain, guiding them to adopt Lightspeed’s payments, POS, and integrations to meet their business goals. You will act as the primary contact, identify growth opportunities, and tailor solutions to each client’s targets, driving value and satisfaction. This position offers a chance to shape customer outcomes at scale within a cross-functional, performance-driven environment.

Compensaciones / Beneficios
• Drive adoption of Lightspeed Payments and software solutions across POS products, modules, and integrations
• Serve as the primary contact to build trusted, long-term partnerships and proactively support client success
• Guide account growth and upgrades, transitioning customers to advanced solutions
• Identify and create new revenue opportunities through upsells, cross-sells, and expansions
• Deliver compelling product demos and support adoption to maximize tool usage
• Monitor account performance metrics (MRR, NRR, health, engagement) and act on trends
• Proactively manage churn and satisfaction,



resolving issues and strengthening relationships
• Negotiate and close agreements while achieving renewal, retention, and growth targets
• Contribute to sales and marketing initiatives to boost customer experience and MRR

Responsabilidades
• Fluency in French
• Proven success in quota-carrying SaaS or technology roles with revenue growth and retention targets
• Ability to identify client challenges and tailor long-term value through account management
• Ability to build trust with clients including executive stakeholders
• Understanding of complex business models and data-driven decision making to optimise outcomes
• Proficiency in Salesforce and sales tools for forecasting, pipeline management, and data maintenance
• Strong verbal and written communication with cross-functional influence
• Ability to manage multiple accounts in a fast-paced environment

Requisitos principales
• versátil work environment
• culture that celebrates performance
• career-defining opportunities
• growth-friendly team environment

📌 Account Manager - French Speaking (Barcelona)
🏢 Lightspeed POS
📍 Barcelona