Location: Cainiao Logistics Warehouse – 5 Avenue
Bernard Vos, 69780 Mions Reporting Line: Site Director Contract
Type: CDI (Contract Cadre) Schedule: 35 hours per week with night
shift hours Role Summary The Sorting Operations Manager is
responsible for overseeing the end-to-end performance of sorting
activities at the Mions logistics center. This includes planning,
execution, and continuous improvement of parcel sorting operations,
ensuring alignment with delivery schedules, quality standards, and
cost targets. The role requires strong leadership, analytical
skills, and cross-functional coordination to maintain operational
excellence in a high-volume, time-sensitive environment. Key
Responsibilities 1. Manage daily and weekly sorting operations
based on parcel volume forecasts and delivery partner capacity. 2.
Plan and allocate sorting resources, including personnel and
equipment, to meet operational targets. 3. Coordinate with internal
teams (Linehaul, Delivery, Commercial, Quality, Projects) to ensure
smooth execution. 4. Monitor and control operating costs, material
consumption, and resource utilization. 5. Track and improve quality
indicators and customer satisfaction metrics. 6. Collaborate with




the quality team for daily and weekly reviews of performance data.
7. Identify root causes of operational issues and implement
corrective actions. 8. Ensure compliance with safety standards and
operational procedures. 9. Lead and develop sorting teams to
maintain high performance and engagement. Must-Have Requirements:
1. Minimum 5 years of experience in a similar logistics or
warehouse operations role 2. Proven ability to manage sorting
flows, personnel planning, and operational KPIs 3. Fluent in
written and spoken English 4. Proficiency in Microsoft Office
(Excel, Word, PowerPoint) 5. Experience with Warehouse Management
Systems (WMS) 6. Strong analytical skills and results-oriented
mindset 7. Ability to lead cross-functional coordination and drive
continuous improvement Good-to-Have Qualities 1. Experience in
managing peak volume periods and exception handling 2. Familiarity
with parcel tracking systems and logistics automation tools 3.
Strong communication and interpersonal skills 4. Adaptability to
organizational changes and evolving operational needs

📌 Sorting Center Operation Manager-Mions (Madrid)
🏢 Cainiao
📍 Madrid