Customer Service Manager - Spanish + English (C1)
needed in Madrid! Are you a dedicated and experienced professional
with strong leadership skills and a passion for customer service?
We are looking for a Customer Service Manager to join our team in
Madrid . This is an exciting opportunity to contribute to a dynamic
and growing company while working in a vibrant city. Key
Responsibilities: Lead and manage a team of customer service
representatives to ensure excellent customer experiences. Handle
complex customer inquiries and provide timely, effective solutions.
Develop and implement strategies to improve customer service
processes and performance. Collaborate with other departments to
enhance customer satisfaction and retention. Monitor and analyze
team performance metrics to ensure high standards are met.
Qualifications: Fluent in Spanish and English (C1)



both written and
spoken. Proven experience in customer service management or a
similar role. Strong communication and interpersonal skills.
Ability to lead, motivate, and develop a team. Problem-solving
mindset with a focus on continuous improvement. What We Offer: A
competitive salary with a comprehensive benefits package. A dynamic
and supportive work environment in the heart of Madrid. On-site
work with opportunities for professional growth and development. If
you are looking to take your career to the next level and thrive in
a fast-paced, customer-focused environment, we want to hear from
you. Apply now to join our team in Madrid!

📌 Customer Service Manager in Madrid!
🏢 Cross Border Talents
📍 Madrid