Project Manager LATAM (Fluent English) | SaaS Retail
Platform About Loyal Guru Loyal Guru’s platform helps Enterprise
Retailers overcome the complex challenges of developing their
business through next-gen loyalty programs, personalized offers at
scale, advanced retail analytics and innovative monetization
opportunities. Our solution simplifies the complexity of managing
millions of shoppers, transactions and data points by centralizing
all data in real-time, creating a Single Source of Truth that
enables retailers to develop, retain and recover customers — both
online and at point-of-sale. At Loyal Guru, we believe that every
retailer can become a key player in the industry when equipped with
the right tools. We’re committed to empowering our clients with
smart technology that makes every customer interaction smarter,
more profitable, and more human. The team behind it We’re an
international team of passionate, humble, and dynamic professionals
who bring their unique talents together to achieve one mission. We
believe in an open and collaborative culture, where bright ideas
and excellence come from a mix of enthusiasm, expertise — and yes,
a touch of fun. ? The role We are looking for a Project Manager
based in LATAM to lead the rollout of Loyal Guru’s SaaS platform
across mid-to-large multinational retail companies. You will own
the client relationship throughout the integration process,
ensuring a smooth and successful experience from start to finish. ?
This position follows a LATAM working schedule, offering




flexibility and collaboration across international teams.
Responsibilities * Lead the delivery of tightly scoped,
mid-to-large SaaS rollout projects, managing scope, timelines, and
risks to ensure delivery meets contractual commitments. * Engage
with senior stakeholders, providing clear and confident
communication while building trust and credibility in
multicultural, remote-first environments. * Act as the main point
of contact for client delivery, developing long-term relationships
through empathy, clarity, and evidence-based communication. *
Conduct discovery sessions with clients (during presales or project
phases) to understand business objectives and define delivery
roadmaps with both technical and business stakeholders. *
Prioritize roadmaps based on business value and risk, enabling
early releases and continuous delivery of value. * Coordinate
internal and external delivery tasks, driving progress and removing
blockers * Serve as the bridge between our engineering team and the
client’s technical team, leading change management and ensuring
fast problem resolution. * Track project health with accurate
reporting, including risk management,



budget tracking, resource
needs, and delivery outcomes. * Prepare weekly and monthly project
summaries for internal and external stakeholders. * Ensure all
project invoicing accurately reflects the resource and time
invested. * Protect project focus by diplomatically minimizing
unproductive distractions or ad-hoc meetings. Requirements *
Location: LATAM (remote-friendly position). * Languages: Excellent
written and verbal communication in Spanish, English (C1) and other
language is a plus . * Experience: Proven experience in Retail
(mandatory). * Strong background in software implementation or
integration projects, ideally within SaaS environments. *
Experience managing complex IT projects involving multiple
stakeholders and vendors. * Proficiency in project planning and
tracking tools . * Knowledge of PMBOK best practices (PMP
certification preferred). * Highly organized, structured, and
proactive professional with strong problem-solving and analytical
skills. * Excellent relationship builder, able to collaborate
effectively across business and technical teams. Benefits *
Versátil schedule * Short Fridays. * Birthday day-off ? * Annual
training budget ? — keep learning and growing! * Remote-friendly ?
— work from anywhere in LATAM. * 25 days of paid vacation ? *
Access to our Wellbeing Platform ❤️ Join Loyal Guru and be part of
a global team transforming retail through data, innovation and
collaboration.

📌 Project Manager - LATAM (Barcelona)
🏢 Loyal Guru
📍 Barcelona