05 ago
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Cross Border Talents
|
Málaga
05 ago
Cross Border Talents
Málaga
Are you a Norwegian speaker with a passion for IT and
customer support? Join a leading multinational BPO technology
company in the beautiful city of Malaga ! Why Join Us? Work in a
multicultural and international environment Career growth
opportunities with specialized training Competitive salary and
benefits package Fully paid training on company processes and
technology Office in the heart of Malaga Responsibilities: Provide
1st-level IT support via phone, email, chat, and self-service
portal Assist employees with system operations and troubleshooting
Perform root cause analysis and resolve technical issues remotely
Monitor and categorize IT tickets in the ITSM system Use internal
knowledge databases for efficient issue resolution Collaborate with
2nd-level support teams and external providers Requirements: Fluent
in Norwegian (C1 level) both written and spoken Good command of
English (B2 level) Experience in 1st or 2nd level IT support ,
ideally in a large company environment Strong knowledge of Windows
10,
Office 365, MS Teams Familiarity with ITSM ticketing systems
(ServiceNow preferred) Analytical mindset and problem-solving
skills High customer service orientation and attention to detail
Willingness to learn and develop technical skills What We Offer:
Competitive salary based on experience and performance Full paid
training on company tools and processes Career development programs
and specialized courses Friendly and dynamic work environment
Guidance and support for career growth Work schedule: Monday to
Sunday, 09:00 AM - 06:00 PM (39 hours per week) Office in central
Malaga Why Malaga? Warm Mediterranean climate and beautiful beaches
Affordable cost of living and excellent quality of life Thriving
international expat community Rich cultural heritage and vibrant
social scene Ready to start your journey? Apply
today!
📌 Norwegian-Speaking Technical Support Advisor Malaga,Spain (Málaga)
🏢 Cross Border Talents
📍 Málaga