Key Responsibilities: Provide excellent customer
support in Dutch and English through phone, email, and chat.
Resolve issues related to product inquiries, order management,
technical troubleshooting, and general customer service requests.
Assist customers in navigating products and services, handling
changes, cancellations, and refunds as needed. Collaborate with
internal teams to escalate complex issues and ensure timely
resolution. Maintain clear and effective communication with
customers, ensuring a positive experience and satisfaction. Share
insights and feedback on recurring customer issues to improve
service quality and processes. Requirements: Fluent Dutch speaker
with B2/C1 English proficiency . Prior experience in customer
service is a plus. Strong problem-solving and communication skills.
Ability to work independently after the training period and provide
remote customer support. Detail-oriented with strong organizational
skills. Comfortable using technology and learning new systems
quickly. Benefits: Competitive salary with opportunities for growth
and career advancement. Work in a multicultural and dynamic
environment. Collaborative and supportive team
culture.

📌 Dutch Speaking Junior Customer SupportRepresentative (Barcelona)
🏢 Cross Border Talents
📍 Barcelona