05 ago
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Recruit4Work
|
Barcelona
05 ago
Recruit4Work
Barcelona
Thinking about moving abroad? Take a look at Barcelona
where there is a lot to do and experience. You will be able to
visit a good number of museums, the Barcelona Cathedral and the
Sagrada Familia. You can experience the culture and maybe even
learn Catalan or Spanish. All of this is possible while working for
one of the biggest companies in communication. Want to take the
next step and start this new adventure? Take a look at this job
position! As a Technical Customer Support Advisor, you will deliver
top-tier technical assistance to our clients through phone and
email. Your role will involve supporting B2B customers (merchants)
by resolving issues related to their e-commerce transactions on the
platform. You'll investigate and troubleshoot payment and account
concerns, ensuring strong relationships with customers through
prompt follow-up. ? Your role As a Customer Service Advisor, your
main duty will be to deliver exceptional support to customers by
handling both technical and administrative queries via telephone,
chat, and email. This will involve helping customers with the
installation and setup of their terminals or online payment
solutions, resolving any reported issues, and fostering strong
customer relationships. ✅ Your profile ?️ Fluent in the requested
language ?? Working proficiency in English ? Ideally, experience in
a call center environment ? Excellent communication and
interpersonal skills ? Positive, adaptable mindset ? Team-oriented
with a keen interest in technology ?️ Service-oriented and skilled
at managing conflicts constructively ? Benefits ? Paid training ??
Free Spanish lessons (once a week) ? Unique, friendly,
people-focused call centre with a fun vibe ? Market-based salary +
potential bonus ? Perks: meal cards, transport cards, private
insurance ?☕ Free fruit and coffee ? Growth opportunities Location
?Barcelona, Spain #jobabroad #jobinbarcelona #tech #barcelona #fun
#adventure #customeradvisor #B2Bsupport #customersupport
#dutchinspain #dutchjobs ? Schedule a meeting with our
Recruiter
📌 Dutch Technical Customer Support Advisor in Barcelona
🏢 Recruit4Work
📍 Barcelona