Key Responsibilities: Oversee the entire customer
lifecycle, from onboarding new clients to ensuring their ongoing
satisfaction and engagement. Build strong relationships with
clients to understand their needs, provide tailored solutions, and
drive customer loyalty. Collaborate with sales, marketing, and
support teams to enhance the customer experience and streamline
processes. Monitor customer usage and engagement metrics to
identify opportunities for upselling and cross-selling. Conduct
regular check-ins and follow-ups to ensure customers are achieving
their desired outcomes with our products. Gather and analyze
customer feedback to inform product improvements and service
enhancements. Develop and implement strategies to reduce churn and
increase customer retention rates. Requirements: Fluent Danish
speaker with B2 level proficiency in English.



Proven experience in
customer relationship management or account management. Strong
communication and interpersonal skills, with a customer-centric
mindset. Ability to analyze data and generate actionable insights
to improve customer satisfaction. Excellent problem-solving skills
and a proactive approach to customer support. Familiarity with CRM
systems and customer engagement tools. Benefits: Competitive salary
package with performance incentives. Opportunities for professional
development and career progression. Supportive and collaborative
work environment in Malaga. Regular working hours with a focus on
work-life balance.

📌 Danish Speaking Junior Customer LifecycleRepresentative (Málaga)
🏢 Cross Border Talents
📍 Málaga