05 ago
|
FH Collective Academy
|
Barcelona
05 ago
FH Collective Academy
Barcelona
Booking.com Customer Support: Join our Danish Team in
Barcelona We are looking for straightforward, empathetic Danish
speakers to join the frontline of integral travel. If you enjoy
solving real-world problems and want to build a career in one of
the world's most famous travel brands, this is your spot. Starting
June 1st , you'll join our hybrid team right here in Barcelona.
What your day-to-day actually looks like: This is a Customer
Support role where you are the go-to person for our Danish-speaking
travelers and partners: Direct Support: You'll handle incoming
calls and emails from travelers who need help with their bookings
or hotel owners with technical questions. Problem Solving: Whether
it's a refund request, a change in travel dates, or a
misunderstanding at check-in, you'll step in to fix it. Mediation:
You act as the essential link between the guest and the
accommodation, ensuring everyone stays happy and informed. The
Barcelona Hybrid Setup: Work Flexibility: Enjoy the best of both
worlds. We work from our modern office in Glòries and from home.
Financials: A steady salary of €22,249 gross/year . The "Feel Good"
Lifestyle: 27 days of holiday, private health insurance, and plenty
of social activities like beach volleyball and Spanish classes to
help you settle into the city. Who we are looking for: C2-level
Danish and fluent English . Someone who is comfortable on the phone
and can stay calm when things get busy. A natural team player who
actually likes helping people get their holidays back on
track.
📌 Join the Booking Team: Danish Customer Support Expert(Barcelona-Based)
🏢 FH Collective Academy
📍 Barcelona