05 ago
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Cross Border Talents
|
La Coruña
05 ago
Cross Border Talents
La Coruña
Are you passionate about technology and eager to build
or develop your career in the software industry? We are seeking
English-speaking Technical Support Advisors to join our on-site
team in A Coruña , providing technical assistance for a integral
leader in software development. If you have prior experience in IT
support or as an IT Technician and are looking for your next
challenge, wed love to hear from you! Location: A Coruña, Spain
Contract Type: Full-time (39h/week) Schedule: Monday to Friday,
09:00-18:00 Key Responsibilities Provide technical support and
troubleshooting for users of leading software and cloud-based
products. Diagnose and resolve customer issues efficiently and
professionally. Ensure high-quality customer interactions with
empathy and clear communication. Document cases and solutions in
line with company standards.
Collaborate with internal teams to
escalate complex cases when necessary. Requirements C2-level
English communication skills both written and verbal. Education or
experience in IT technologies , ideally with knowledge of: Cloud
technologies Office suite (Outlook, OneDrive, Exchange, SharePoint,
Lync Server, etc.) Microsoft Windows (a plus) Strong
problem-solving skills with critical and logical thinking. Ability
to manage diverse customer situations with empathy and
professionalism. Valid paperwork allowing employment in Spain
Located in A Coruña or available to relocate for this role
(relocation support is provided)
📌 Technical Support Advisor (English-speaking) -on-site (La Coruña)
🏢 Cross Border Talents
📍 La Coruña