Customer Support Danish Lisbon Portugal On-site Dansk
Resumé Lokation: Lisboa, Portugal Er du flydende på dansk og ønsker
en international karriere i Portugal? Vi søger en serviceminded
Customer Support Specialist, der brænder for at hjælpe kunder og
levere en professionel kundeoplevelse. Du bliver en del af et
internationalt team, hvor du udvikler dine
kommunikationskompetencer og arbejder i et moderne, dynamisk
arbejdsmiljø med gode karrieremuligheder. Kun lokale kandidater med
de krævede sprogkundskaber vil blive taget i betragtning.
EU-stillinger kræver, at medarbejdere bor og arbejder i
ansættelseslandet. Hvis du ikke allerede bor i Portugal, skal du
være villig til at flytte dertil før ansættelsesstart.
Jobbeskrivelse Som Customer Support Specialist bliver du kundernes
primære kontaktpunkt via telefon, e-mail og chat. Du hjælper med
spørgsmål om produkter, tjenester, konti og generelle
forespørgsler, samtidig med at du leverer en professionel og venlig
kundeoplevelse. Du registrerer kundehenvendelser, følger interne
procedurer og samarbejder med andre afdelinger for at finde hurtige
og effektive løsninger. Rollen passer til personer med stærke
kommunikationsevner, en positiv indstilling og fokus på kvalitet og
kundetilfredshed. Ansvarsområder Besvare kundehenvendelser via
telefon, chat og e-mail. Yde professionel kundeservice. Løse
kundeproblemer hurtigt og effektivt. Registrere sager i interne
systemer. Følge virksomhedens procedurer og kvalitetskrav.
Samarbejde med interne teams. Opbygge gode kunderelationer. Opfylde
kvalitets- og servicemål. Kvalifikationer Flydende dansk. Gode
engelskkundskaber. Minimum 6 måneders erfaring inden for
kundeservice,



call center eller lignende. Gode computerfærdigheder.
Stærke kommunikationsevner. Løsningsorienteret tilgang. Evne til at
arbejde på skift. Vi tilbyder Professionel oplæring. Internationalt
arbejdsmiljø. Karriere- og udviklingsmuligheder. Hjælp med
relocation til Portugal. Refusion af flybillet efter gældende
politik. Afhentning i lufthavnen ved ankomst. Hjælp med
indkvartering og midlertidig bolig. Støtte til praktiske dokumenter
og etablering. Moderne arbejdsplads med internationale kolleger.
Customer Support Danish Lisbon Portugal On-site English Summary
Location: Lisbon, Portugal We are looking for a Danish-speaking
Customer Support Specialist to join an international team in
Lisbon, Portugal. If you enjoy helping customers, solving problems,
and delivering outstanding service, this is an excellent
opportunity to build an international career while working in a
multicultural environment with professional training and long-term
career growth. Only local candidates with the required language
skills will be considered. EU positions require employees to live
and work in the country of employment. If you are not currently
living in Portugal, you must be willing to relocate before your
employment begins. Job Description As a Customer Support
Specialist, you will assist customers through phone, email, and




chat while delivering an excellent customer experience. You will
answer questions, resolve issues efficiently, document customer
interactions, and ensure every case is handled professionally and
accurately. You will work closely with different internal teams,
follow established procedures, and contribute to maintaining high
customer satisfaction standards. This role is adecuado for candidates
who are customer-focused, organized, and comfortable working in a
fast-paced international environment. Responsibilities Provide
customer support via phone, email, and live chat. Resolve customer
inquiries professionally. Deliver outstanding customer service.
Document customer interactions accurately. Follow internal policies
and quality standards. Escalate complex issues when necessary.
Collaborate with international teams. Meet productivity and
customer satisfaction goals. Requirements Fluent Danish language
skills. Good English communication skills. Minimum 6 months of
experience in customer service, call center, customer support, or a
related role. Strong computer literacy. Excellent communication and
interpersonal skills. Problem-solving mindset. Willingness to work
rotational shifts. What We Offer Comprehensive paid training.
International and multicultural work environment. Career growth and
internal promotion opportunities. Relocation support to Portugal.
Flight ticket reimbursement according to company policy. Airport
pickup upon arrival. Accommodation assistance, including temporary
housing support. Guidance with local documentation and settling in.
Modern office and supportive international team.

📌 Work and Travel! Kundeservice Dansk Lisboa PortugalOn-site (Málaga)
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