Experteer Overview
As a Principal Consultant - Solution Lead, you will guide complex OneTrust implementations and act as a trusted advisor across cloud and solution areas. You’ll own solution design, ensure delivery quality, and drive customer value from discovery to adoption. You’ll shape delivery approaches, stay ahead of regulatory trends, and collaborate with cross-functional teams to align outcomes with strategic platform goals. This role offers meaningful impact in expanding OneTrust’s AI-ready governance platform while accelerating responsible data use.
Compensaciones / Incentivos
• Lead solution design and architecture for complex OneTrust implementations, ensuring alignment with business outcomes and best practices
• Serve as the solution authority across engagements, guiding cross-functional teams
• Build and nurture relationships with strategic customers and act as senior advisor
• Analyze customer processes and provide strategic recommendations to optimize OneTrust usage
• Monitor adoption and platform utilization to ensure long-term value
• Collaborate with Delivery and Project Managers to manage risks, dependencies, and escalations
• Act as primary escalation point for complex challenges, driving resolution
• Support solution scoping and implementation strategy with CX Sales, Professional Services,
and Customer Success
• Represent customer voice to Product Management and Engineering to influence platform direction
• Mentor and develop consultants, contributing to delivery methodologies and thought leadership
Responsabilidades
• 8+ years in a client-facing Professional Services role in a SaaS environment
• Proven delivery of enterprise IT projects as individual contributor or team lead
• Experience engaging across Professional Services and Product Management
• Experience planning, directing, and evaluating SaaS implementation projects, preferably in Data Privacy or enterprise software
• Excellent verbal and written communication; ability to chair meetings or host webinars
• Direct experience implementing and supporting large enterprise solutions
• Strong relationship and customer management skills
• Willingness to travel (estimated 10-20%)
• Strategic thinking, problem-solving, and decision-making abilities
• Contributions to methodology development or delivery enablement initiatives